Looking for Help?

This page answers some of the Frequently Asked Questions which can guide and help you. We will be adding more FAQs soon. In the meanwhile, please feel free to email your queries to us at info@dreamcarmodels.com or
call us at 0-89686-94264. If you have already placed an order kindly email at sales@dreamcarmodels.com only. You can also get in touch through the form on Contact Us page of this website.

Frequently Asked Questions

Q. What payment options are available while purchasing at DreamCarModels.com?

A. Our customers have options to make payment online during the time of purchase or offline which can be done later, after booking the order on our website. Please read the following for details:

Online payment methods (payments over the internet):

1) First option is for credit or debit cards issued by VISA. This method uses CC Avenue payment gateway for making your payments which is secure and RBI approved. You can also use this method to make payment through your bank account (net-banking).

2) Second option is for credit or debit cards issued by MASTERCARD. This method uses PayPal payment gateway which is a very secure international method of funds transfers. You may also use this method if you want to transfer funds directly from your PayPal account. Please note, PayPal accepts payments in US Dollars only and not Indian Rupees and once reach the PayPal page for entering card details the amount will automatically be changed and shown in US Dollars.

3) NEFT transfer / Net Banking- If you want to transfer the money directly from your bank account to ours you can book the order using cheque/draft option on our website. Later, login to your bank’s website and make the NEFT payment. Our bank details, alongwith IFSCode, can be found in the email that you receive immediately after placing order on the website.
 

Offline payment methods (payments in conventional way):

For offline payments, you will first have to book the order on our website using Cheque/Draft option. You can also place order on phone.

1) Cheque or Demand Draft should be in favour of Indus Industrial and payable at Ludhiana, Punjab. It can be deposited in our current account in any branch of Axis Bank in your city. Our bank details will be sent through email automatically and immediately after the order is booked on the website.

Note: Please do not deposit cash in our bank account as it will incur extra charges. Only crossed cheque or demand draft is acceptable.

2) If you wish to send the cheque/DD to us by courier please make sure the instrument should be crossed and payable at par in Ludhiana so that outstation collection charges are not levied upon us. Address for sending cheque or demand draft is as follows:
M/s Indus Industrial,
Plot No.14408, G.T. Road,
Near Guru Gobind Singh Tower,
Kalsinagar, Dholewal,
Ludhiana-141003, Punjab.
Phones: 0-9872844988, 0161-2531120

3) If you wish to Pay-On-Delivery there is an extra charge of Rs.150/-. Please note that payment is collected at the time of delivery by courier company in the form of Demand Draft only and not currency notes. So if you opt for this payment method kindly inform us by email at sales@dreamcarmodels.com with your order number so that we can send you the exact amount of Demand Draft.

For any further help kindly email us at sales@dreamcarmodels.com with your order number or give us a call at 0091-9872844988. Timings for phone calls are from 10:00am to 5:00pm.

Thank you,

TEAM - DreamCarModels.com